1. Before buying from a new online retailer, perform some research on them. Check online reviews from other customers to see the actual way it handles things like customer service, shipping, and its overall buying experience. You can also check the BBB to determine if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions about its business before you buy anything.
2. If you find a great product on your own favorite site, search for it in the search engines before you buy it. Make note of the model number or brand, and do a quick search to ensure that you can't get it cheaper from somewhere else. You might be able to save a few dollars that way.
3. If you're making an online purchase, don't hesitate to contact customer care if you have a matter. By contacting customer service prior to making your order, you'll learn how helpful customer care is and exactly how quickly they respond. This can be useful information to have when something fails after you've made your purchase.
4. When you shop online, use a credit card instead of a debit card. This is because credit cards are based on your credit, not the amount of money within your bank account. When a internet hacker gets your banking information, they can completely ruin you within a matter of hours.
5. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted a purchase detailing anything that was bought, customer information, the prices, etc. You should either print a copy of this or save a duplicate to your computer in case any issues arise before the end of the return period. Make sure to save any emails concerning your items' status or correspondence with the company regarding your orders, too.